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How can the property win the "heart" of the owner
Added:2022-01-14     Views:

The development of property management can be described as a hundred flowers blooming today, and there are countless property companies across the country. But in our impression, the relationship between the property and the owner does not seem to be so harmonious. Property belongs to the service industry, so what can property companies and property staff do to win the hearts of owners?

The property industry is a battlefield without gunpowder smoke. Whoever has good customers is equivalent to having sufficient "ammunition and food". A property company must understand this if it wants to develop for a long time. Without the support of customers, neither property company will be able to reach the end. In fact, it is not difficult to win the hearts and minds of the owners. Chengdu Property Management Company will come to share with you. The customer lives in the community. In essence, he only cares about his own vital interests. If you handle the things he cares about the most, the customer satisfaction will be improved. In the process of property service, we must know how to be flexible and know what the needs of customers are. For example, an owner calls the property staff to say that he can't go downstairs if there is something wrong. Can you help pick up a courier? The property staff can hear from the owner's voice that the owner is suffering from a severe cold. At this time, you should bring the cold medicine from the courier and send some fruit or something. , and told the owners to pay attention to the body. The owner will be very moved and will leave a good impression on you. As the so-called "I am for everyone, everyone is for me".

The above is just a simple example. In fact, the main meaning is to hope that the property staff will be rewarded if they put in more sincerity in their usual work. You are good to the owner, and they will naturally cooperate with your work.

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